Your views are important to us, we are always keen to hear your questions, comments and concerns. Your feedback is one of the ways we can keep improving.
How you can express your views:
Speak with the class teacher
We hold parent/teacher consultations twice a year, once in the autumn term and another in the spring. We encourage parents of all our pupils to keep in close contact with the school and parents are welcome to speak with the class teacher for a moment or two after school, longer appointments can usually be arranged within a day or two. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child.
Speak to the headteacher
Mr Caddy will be able to provide you with an overview of your child’s learning (he is responsible for tracking the attainment and progress of all children in our school) as well as talk about ways to support you and your child. He treats all feedback sensitively and appropriately.
Put your views in writing
If you’ve got some feedback for us, we’d like to hear from you. You could send us an email or a short note. Just inside the main reception, there is a secure blue comments box. Any feedback you have can be left here anonymously.
Look out for our communications
Your questions, comments or concerns are often answered in our communications. We aim to produce a newsletter each term for parents and carers. Our newsletters typically have class-specific information, school-wide news, forthcoming dates and governor updates. This is in addition to letters which are sent home at various times throughout the academic year.
We send home paper copies of essential communications. However, we increasingly use other ways to communicate and use email to send messages where possible. Please ensure you register your email address with the school office or on ParentPay
Responding to Concerns
We have an open door policy at Stokeinteignhead Primary and staff are nearly always available at the end of the school day; so it’s easy to have a quick chat with your child's teacher or Mr Caddy.
Parents and carers are encouraged to speak to the class teacher in the first instance if they have a specific concern about their child. Similarly, teachers will consult with parents if they have any concerns about a child.
It is always helpful, when there is a concern, to meet with the class teacher as soon as possible. This helps us to solve problems quickly and can prevent misunderstandings or minor issues becoming major problems.
If it is a whole school matter or if it is felt that a parent requires further information or reassurance the class teacher may ask you to raise your concern with the Headteacher.
If parents feel that a problem has not been resolved by either the class teacher or the Headteacher, the next step is to write to the Chair of Governors, c/o the Clerk.
We always listen to concerns and do our very best to answer any queries or investigate incidents as thoroughly as possible.
Further information can be found in our Complaints Policy via the link below
Our Complaints Policy